FREQUENTLY ASKED QUESTIONS
AUSTRALIAN MADE AND OWNED – WHAT DOES THAT MEAN?
Lovekins is licensed and members of the Australian Made & Owned Campaign guaranteeing that all our skincare products are made in Australia to the highest of Australian Standards (GMP/TGA certification).
WHAT DOES LOVEKINS MEAN?
Lovekins means “Love of Family”. It is the combination of the word ‘love’ and ‘kins’. Kins meaning kinship, relating to family, therefore Lovekins = Love of Family. Join us as we share our love of creating natural and toxic free products the whole family can use and trust.
WHAT AGE ARE YOUR PRODUCTS SUITABLE FOR?
All Lovekins products have been formulated to be safe for use from birth. We understand that newborn skin is especially sensitive which is why we use only the best quality natural and organic ingredients to protect your young child’s skin. Even adults and the elderly use our product range due to their sensitive skin condition. Midwifery guidelines however suggests use products from 6 weeks and sunscreen from 6 months.
ARE ESSENTIAL OILS SAFE FOR USE ON BABIES?
There are certain pure essential oils that are considered toxic and should not be used for babies. Lovekins product range contains pure essential oils at concentrations safe for use on babies and during pregnancy; as consulted by our qualified R&D formulators during the development of our products. We use 100 per cent pure essential oils which are grown and processed without the use of synthetic chemicals. If you have any questions or concerns about the use of essential oils on your baby, please consult your doctor or aromatherapist.
DO YOUR PRODUCTS CONTAIN ALCOHOL?
Lovekins do not use “alcohol” in any of our formulations – this refers to drying alcohols. Any reference to “alcohol” on our labels refers to the wax alcohols or cetearyl alcohol which are classed as moisturising alcohols. Cetearyl alcohol is made from various vegetable oils such as sustainable palm and coconut. They bear little relation to common alcohol, which is a volatile liquid and quite drying.
I AM ALLERGIC TO NUTS. DO ANY OF YOUR PRODUCTS CONTAIN NUT OILS?
It depends on your allergy – do you have a peanut, tree nut allergy or Gluten intolerant? Our products do not contain nut/nut derivatives. Our baby range include Coconut derived in ingredients which is considered a fibrous one-seeded drupe (dry drupe). It is therefore defined as a fruit, nut and seed! While it is possible to be allergic to coconut, the cross reactivity for those with tree nut allergies is very rare.
If in doubt, always seek the advice of a healthcare professional. You can also contact us with any questions about our products and/or ingredients.
DO YOU HAVE A PRODUCT THAT WILL HELP WITH MY BABY’S CRADLE CAP?
Exactly what causes cradle cap remains a bit of a mystery. What is known is that it is better to use a product that is pH balanced, free from drying agents and is moisturising so as not to upset the natural oils of your baby’s scalp, which can lead to dryness and cradle cap.
We get a lot of feedback from mums who have babies with cradle cap that have used Lovekins Baby Massage Oil and Baby Hair + Body Wash with great success.
DO YOU REQUIRE A TGA AUST L OR AUST R NUMBER?
Yes.If a company makes the claim to treat a skin condition, then they are required to have an Aust L or Aust R number. Lovekins Baby Sunscreen has a sun factor of SPF30 and makes claims of sun protection from UVA and UVB rays.