Shipping policy
SHIPPING (DOMESTIC)
Shipping cost will be at a flat rate of AUD$10 for domestic orders under AUD$80. Orders over AUD$80 will include free shipping.
SHIPPING (INTERNATIONAL)
Shipping cost will be as per Australia Post cost for international orders. Due to their bulk, nappies will normally not be delivered outside of Australia. Contact info@lovekins.com for any further enquiries.
LOVEKINS COVID-19 UPDATE
We wanted to provide a quick update on our coronavirus response and reassure you that we remain committed to your health and safety during these uncertain times.
Are there delays with delivery times?
Yes, Australia Post is experiencing delays due to a significant increase in parcel volumes, reduction in air freight & abiding by social distancing requirements. You can find more specific information about the delays affecting your state on the Australia Post website. Please allow 3-15 days for delivery in Australia by standard post.
Dispatch timeframes
Orders will ship as usual. However, extra safety precautions implemented in our warehouse mean that our dispatch time has been extended slightly, and is now up to 2 business days.
What precautions are you taking with your warehouse staff?
We’ve implemented every health and safety guideline relating to safe delivery practices and packing, and staff are following social distancing rules. Our warehouses are now operating for extended hours to accommodate split shifts, and warehouse staff are wearing gloves and face masks and are thoroughly washing their hands before and after shifts. Regular hand sanitiser use is also strongly encouraged.
Contact us at info@lovekins.com for further details.