Frequently Asked Questions
Australian made and owned – what does that mean? Lovekins is licensed and members of the Australian Made & Owned Campaign guaranteeing that all our products are made to the highest of Australian Standards. This means our raw ingredients are sourced in Australia and our manufacturing is based here in Sydney, Australia.
What does Lovekins mean? Lovekins means “Love of Family”. It is the combination of the word ‘love’ and ‘kins’. Kins meaning kinship, relating to family, therefore Lovekins = Love of Family. Join us as we share our love of creating natural and toxic free products the whole family can use and trust.
What age are your products suitable for? All Lovekins products have been formulated to be safe for use from birth. We understand that newborn skin is especially sensitive which is why we use only the best quality natural and organic ingredients to protect your young child’s skin. Even adults and the elderly use our product range due to their sensitive skin condition. Midwifery guidelines however suggests to use products from 6 weeks and sunscreen from 6 months.
While our products are formulated to use on sensitive skin, if your child is allergy-prone please do a patch test and if irritation occurs, discontinue use.
My baby has dry skin and I need a general moisturizer. What would you recommend? Lovekins Baby Body Moisturiser is a non-greasy, hydrating cream that contains jojoba oil, mango seed butter, Kakadu plum and Quandong which are great for dry, flaky skin. If you are seeking something richer, try Lovekins Baby Massage Oil, it is made from pure sweet almond oil, sunflower oil and coconut oil to provide skin nutrients and deep moisturisation, softens and smooths skin.
My baby has eczema and very sensitive skin – which products in the Lovekins range are suitable to use? All products in the Lovekins range have been formulated to be gentle and for sensitive skin conditions like eczema in mind. Nutrient rich Kakadu plum, and Quandong which are core ingredients in our range are beneficial to soothe and heal, making it eczema safe. However, if you have any concerns about your child’s eczema, please consult a healthcare professional. See also our blogs on How to manage baby eczema this winter: 7 expert tips and 5 natural remedies to treat your baby’s eczema.
Can I use your Nappy Cream with cloth nappies? Yes, our Nappy Cream contains zinc oxide making it suitable for use on cloth nappies. There is a myth that zinc oxide cannot be used on cloth nappies however what builds up on cloth nappies and prevents absorption is oil. Due to the high water content and emulsification of our oils, we can ensure that not only does the cream stay creamy, but it also washes clean of nappies and inserts without needing to be “stripped.” All of the zinc that is suspended in the cream is washed away as well, leaving nothing but a sparkling nappy and a very happy bottom. No stains, no smells, no reduced absorption.
Why does application of your sunscreen appear with white streaks? There are two main types of sunscreen: chemical-based sunscreens, and natural or mineral-based sunscreens, also referred to as non-toxic sunscreens.
The chemical sunscreens “rub in” all the way and absorb into the skin. This makes them popular with older kids, teenagers and adults. However, chemical sunscreens use a huge list of ingredients that include harmful substances, including chemicals linked to cancer and hormone disruption. See our blog on The most dangerous chemicals to avoid in baby skincare products for more information.
Mineral sunscreens leave a thin white film – the film creates a physical barrier from UVA and UVB. Remember when Pink Zinc first came out? Cricketers and surf life savers used to slather it across their noses. These days mineral sunscreens are less obvious, leaving just a faint white sheen.
The benefit is that mineral sunscreens are natural. They use a safe, active ingredient such as Zinc Oxide. The other benefit of zinc oxide is that it sits on the skin to protect from UVA and UVB, it doesn’t absorb into the skin. For more information see our blog on 11 dangerous baby sunscreen mistakes you must avoid this Summer.
Are essential oils safe for use on babies and during pregnancy?
There are certain pure essential oils that are considered toxic and should not be used during pregnancy. These include clary sage, fennel, sweet marjoram, myrrh, pennyroyal, rosemary, sage and thyme. These essential oils are not used in our range. Lovekins product range contains pure essential oils at concentrations safe for use on babies and during pregnancy; as consulted by our qualified Aromatherapist during the development of our products. We use graded 100 per cent pure essential oils which are grown and processed without the use of synthetic chemicals, fertilisers or GMOs.
If you have any questions or concerns about the use of essential oils on your baby please consult an aromatherapist.
Do your products contain alcohol? Lovekins do not use “alcohol” in any of our formulations – this refers to drying alcohols. Any reference to “alcohol” on our labels refers to the wax alcohols or cetearyl alcohol which are classed as moisturising alcohols. Cetearyl alcohol is made from various vegetable oils such as sustainable palm and coconut. They bear little relation to common alcohol, which is a volatile liquid and quite drying.
I am allergic to nuts, do any of your products contain nut oils? It depends on your allergy – do you have a peanut or tree nut allergy or both? Some of our products contain nut/nut derivatives. Our baby massage oil is made with pure sweet almond oil. Almonds are actually classified as a fruit or tree nut and are low allergenic. Coconut oil which is contained in our baby massage oil, body moisturiser, face cream and nappy cream is considered a fibrous one-seeded drupe (dry drupe). It is therefore defined as a fruit, nut and seed! While it is possible to be allergic to coconut, the cross reactivity for those with tree nut allergies is very rare.
If in doubt, always seek the advice of a healthcare professional. You can also contact us with any questions about our products and/or ingredients.
Do you have a product that will help with my baby’s cradle cap? Exactly what causes cradle cap remains a bit of a mystery. What is known is that it is better to use a product that is pH balanced, free from drying agents and is moisturising so as not to upset the natural oils of your baby’s scalp, which can lead to dryness and cradle cap.
Do you require a TGA Aust L or Aust R number? No. If a company makes the claim to treat or cure eczema or other skin condition, then they are required to have an Aust L or Aust R number. As Lovekins does not make such a claim, we are not required to have a TGA Aust L or Aust R number
Safety and Allergy Guidelines
The following safety guidelines should be observed before using Lovekins:
- Our products contain oils and butters from natural nuts, seeds, fruit and vegetables. If you have any allergies please read the product label carefully. We recommend that people with sensitive skin perform a patch test first to ensure there is no reaction. Discontinue if irritation occurs.
- Lovekins are made with naturally derived ingredients, which in rare cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use immediately.
- If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.
- Products and advice by Lovekins make no claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy or medical advice.
- In the case of pregnancy please consult with your health care professional.